Lola Montez constantly receives new stock from our suppliers, and often stock is sold faster than what we are able to replenish. In addition, due to the limitation of physical space in our showroom, we are unable to hold 100% of our catalogue at all times.
In the event that you have ordered a product that is not available, we will expedite your order with our supplier and will receive this within 2 to 3 days of your order. This means that your order will be with you within 4 – 6 working days from your order date, if not sooner.
We will always contact you in this regard to ensure that you are satisfied with the above and should you be unsatisfied, we will go to our utmost lengths to ensure you are either provided with a suitable alternative, or we will refund you to the full amount of your order, or by means of a voucher.