In most instances, Lola Montez’s will action your return by replacing it with the same product. Where stock levels do not allow this, a suitable alternative of a similar value will be offered to you.
Should this not deem acceptable, we will offer a gift card to the same value as the returned item. In the rare instance, and at Lola Montez’s discretion, that we feel that we need to refund you in full, refunds will be issued to the person and card used on the original order and will take between 5 to 10 working days to reflect in the person’s account.
We are now able to refund directly from Payfast if that was your payment method.