In the event that your toy becomes defective over time, we include a one year warranty on most of our sex toys (please read the product’s specification sheet carefully) ensuring that you can return it for repair or replacement.
For queries regarding defective products, please contact us via the Contact Us page on our website and include a clear description of the technical issue, order number, and date of purchase.
You will receive a return email from one of our consultants notifying you on how to proceed. Please note refunds and repairs are dependent on our supplier’s inspection report and need to eliminate the possibility of deliberate misuse.