Unfortunately, due to the nature of our intimate items, our goods are not exchangeable or refundable for both hygiene and security reasons. These include Lingerie, Cosmetics, Sex Toys, Essentials, Gifts, and Accessories.
If you are unsure as to whether or not a product is right for you, please call our customer help line on 0861 LOLAMO (086 1565 266) or complete our form on our Contact Us page on our website.
We will gladly assist in order to avoid any mistakes or incorrect orders.