Unfortunately, due to the nature of our intimate items, the majority of our goods are not exchangeable or refundable for both hygiene and security reasons. These include Lingerie, Cosmetics, Sex Toys, Essentials, Gifts, and Accessories.
We suggest contacting us should you be uncertain as to whether or not a product is right for you prior to purchasing, on 011 784 2173 or please fill out our form on the Contact Us page on our website. We will gladly walk you through your options and advise on the most appropriate product.